Contact: shopbutterface@gmail.com 

If you have any questions or concerns, please fill out the contact form and we will get back to you right away. Please allow up to 24 hours for an email response.

**Any inquiry emails regarding Instagram promotion will not be opened, they will be immediately discarded**


Payment

Butterface accepts all major credit cards and Paypal as forms of payment. All prices listed are in U.S. dollars. 

-Applicable sales tax will be added to orders placed in California. 


Shipping

U.S. Customers:

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*All items will be shipped via USPS First Class or USPS Priority Mail.

*Shipping and processing is 3-5 business days; you will receive an automatic email notifying you that your order has gone out for shipping.


International Customers:

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*Orders are processed and will be shipped within 3-5 business days from the time your order is placed.

*All items are shipped via USPS First Class Mail International.

*You may be subject to import duties once a shipment reaches your country of origin.

*Additional customs clearance charges must be paid by you, as Butterface has no control and cannot foresee these charges.

*International orders may be subject to customs clearance procedures which may cause delays beyond original delivery estimates.


U.S. & International Customers:

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*Please read item descriptions carefully as all purchases are non-returnable & non-refundable. Please do not hesitate to contact us at shopbutterface@gmail.com with any questions and concerns you may have prior to purchase.

*Butterface is not responsible for lost or stolen items, however we will go above and beyond to ensure you have an easy and enjoyable shopping experience.